Contacting

The forums are available for any questions or support concerning the usage of the software.

You may contact at the billing
e-mail only if you have difficulties related to the purchase of the software. Please provide any relevant information such as order information when contacting us.

Reset Hardware id:

iBot is locked to only work on one set of hardware.

You are normally allowed to reset your Hardware Id lock once every 7 days which can be done from within iBot directly ("Change Hradware Id?" message). If you have already reset the lock in the past 7 days, you will be getting a "Hardware Id Mismatch", but you may use this form to have it reset anyways.

Make sure that you will be assigning to a Hardware Id which is stable and doesn't change.

You can still get your Hardware Id reset here automatically but it will cost 2 days of your iBot account time.

Account e-mail:
Account password: