After about an hour of searching the internet I found CipSofts real phone number. The lady at the desk would not transfer me to the "support team" saying I needed to send an e-mail.. Worst customer service ever.. But if you want to bug the shit out of them about an issue, here is their number
If you end up calling them! Post your stories about the conversation. PS: Once you say hi in english, They speak perfect english back to you.