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Thread: My friend needs help with Ibot!

  1. #1
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    Thumbs up My friend needs help with Ibot!

    Hey, a friend of mine bought Ibot like 2-3 days ago and they TOOK money from his bank account/credit card, but he did not get any confirmation email or anything after he payed (the screen went white, like its loading) for like an hour and nothing happened.

    He has 0 days, not premium user on forum or anything, he has no information about the buy and he cannot make threads/reply to threads. Therefore he cannot get help from anyone, thats why i'm making this thread for him.

    His email: robin_hammervold@hotmail.com

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    Is about payment ,Ibot administrator dont have hes money yet couse is probably weekend and money still not in hes bank thats why YOur friend dont havve days yettt

  3. #3
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    Tell him to write emeil to: billing@tibiaibot.com
    including his meil and ORDER REFERENCE number.

    Got same problem in the past,waiting many days for my ibot time, dont find any help on the forum so write to this meil, was solved after 2 days + get extra free ibot days from Jonatas

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    He already sent an email to them, but he doesnt got any information about the buy. All he got is the information from his bank, says like "buy worldpay limited" and then a long number. thats all he got, also how much it cost.

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    I was have the same problem and Jonatas not answer me ,When i sent email for him.2 month ago i lose 30days of Ibot=)

  6. #6
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    Any moderator can help? He still doesnt have the bot

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    Quote Originally Posted by Ziorr View Post
    Any moderator can help? He still doesnt have the bot
    Hello Ziorr! PM me your friend's e-mail, I will talk to Jonatas directly on MSN and have him give search for information about this purchase.

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    Ye, thanks man! But keep in mind that he doesn't have the order number or any information, just the information about the buy itself on his bank account. Pm'd you

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