Well, I openned two accounts, one noob char with premium scroll on depot and my botting acc. So i "traded with" the premium scroll with the character of my botting acc. The character of my botting acc traded with a gold coin. I accepted the trade on both accounts. The gold coin arrived on the noob acc but the premium scroll didn't arrive on the botting acc.
The premium scroll is not on the backpack of any of the accounts, neither on depot chess and inboxes. Any premmium time was activated on any account.
Someone got this problem also? Can someones explain me how can I report this bug to Cipsoft? Cuz I simply lost the premium scroll!