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Thread: about neo-gold service

  1. #1
    Normal User Ticoune's Avatar
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    about neo-gold service

    they ignore my message after I sold him a ek. He was supose to give me 9kk after registration is done but now he dont awnser to my email, on online chat he just ignore me. Dont use his service he will scam someone again ;(


    Edit: Hope you will see this msg dude and finnaly awnser me!!

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    iScripter Eli's Avatar
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    I'll try to help you.
    @Neonart

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    Quote Originally Posted by Ticoune View Post
    they ignore my message after I sold him a ek. He was supose to give me 9kk after registration is done but now he dont awnser to my email, on online chat he just ignore me. Dont use his service he will scam someone again ;(


    Edit: Hope you will see this msg dude and finnaly awnser me!!
    I already told you 2 days ago to contact our manager once again please He was away thats why he couldnt answer.

    Regards,
    Neogold LLC Customer Support

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    Normal User Ticoune's Avatar
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    dude im trying to contact him since 2 week with email and website... hope he gonna awnser me this week

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    TibiaCast Name: Delzek OFFLINE

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    Normal User Ticoune's Avatar
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    [18:10:11] Michał Czekajło: Hello! How may I help you?
    [18:10:38] jimmy: i would like to buy an paladin in aurera for max 200 usd u have something?
    [18:11:02] Michał Czekajło: Dont have aurera chars sorry
    [18:11:24] jimmy: ok and are you buying account too?
    [18:11:59] jimmy: I got 3 account for sale I got 141 ms in dolera+ 235ek in magera and 200+ ed in magera too
    [18:12:34] Michał Czekajło: You need to change registration info on Us first. When we will get conf key we will pay You. At the moment We can pay You with tibia gold only. Are You still interested?
    [18:13:31] jimmy: how much you can give for the account?
    [18:13:45] Michał Czekajło: 140ms, transferable? eq?
    [18:16:21] jimmy: 140 ms transferable mlvl 62 eq is basic eq, soft,rh,boh,demon shield, wand of defiance, focuse cap and dwarven legs
    [18:16:30] jimmy: around 800k in bank
    [18:17:25] jimmy: ek have prismatic set i dont remember the rest I have to login and the ed I have lost the access and w8ing a brand new RK gonna have it soon
    [18:19:40] jimmy: knight have dwarven leg too soft, sov and skill 95/92 mlvl 10 and around 500k in bank+ full depot much loot to sell
    [18:21:38] Michał Czekajło: its 1 acc?
    [18:23:18] jimmy: not 3 char 3 account
    [18:24:48] Michał Czekajło: ed?
    [18:24:59] Michał Czekajło: transferable eq?
    [18:29:14] jimmy: i got 3 different account 1 is ed 140 in Dolera second account 235 ek in magera and last one is 200+ ed in magera all account can be transfert and have no criminal record. 3 account come with full depot(loot for sell) I have no rare item in all account but all 3 account come with normal set I can make cast on tibiacast for you if you want to see
    [18:29:42] jimmy: the 140 ed have assassin headpiece addon
    [18:30:04] Michał Czekajło: where you wanna get gold?
    [18:30:40] jimmy: aurera if its possible
    [18:31:07] Michał Czekajło: ms 7.8kk
    [18:31:19] Michał Czekajło: ek 9kk
    [18:31:25] Michał Czekajło: ed 9kk
    [18:32:46] jimmy: ok humm I can sell ek and ed gonna wait for ms
    [18:32:52] jimmy: its ok for you?
    [18:34:56] Michał Czekajło: yea
    [18:35:17] jimmy: great how we make this?
    [18:35:30] Michał Czekajło: like i said i will pay you when reg info is mine and i will get conf key
    [18:35:38] Michał Czekajło: you need to give me acc info so i can change reg info
    [18:36:19] jimmy: ok i can give you ek now but ed I need to wait go get conf key for new rek key
    [18:36:26] Michał Czekajło: k
    [18:36:39] jimmy: ek: 123456/abcdefg
    [18:37:03] Michał Czekajło: whats your email to contact?
    [18:37:13] jimmy: xxxxxxx@hotmail.com
    [18:38:20] jimmy: if I recieve the new conf key for my ed and I tell you the conf key to get your new rk I will have to wait until info is change on the account?
    [18:38:34] Michał Czekajło: yes you have to wait anyway
    [18:40:21] jimmy: ok great gonna wait and when I will have my confirmation number for the ed I gonna contact you again
    [18:41:06] Michał Czekajło: ok thanks
    [18:42:09] jimmy: thank you
    The visitor has left the chat.
    The chat is ended.

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    TibiaCast Name: Delzek OFFLINE

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    Focus Group Gryllz's Avatar
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    @Neonart

    Take care of it instead of referring him to an another person.

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    Quote Originally Posted by Gryllz View Post
    @Neonart

    Take care of it instead of referring him to an another person.
    We will solve it for sure.

    Regards,
    Neogold LLC Customer Support

  8. #8
    Normal User Ticoune's Avatar
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    thx guys waiting response from neonart

    Script Vocation Video Of Script Full 100% AFK
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    TibiaCast Name: Delzek OFFLINE

  9. #9
    iBot User debugerror's Avatar
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    You'll get the same response I got "sorry its not our problem". There guys don't care if the person their selling it for takes it back.

    I bought a 210 master sorcerer from them, Toton Kazgar + 20kk. I started to bot it on the 28th day I tried logging on password was incorrect.
    Used the recovery key given, got it back (items all gone and registration cancelled) and remembered the email I set it to when I used the recovery key.
    Told Michael (never dealt with Peitro) he said maybe I had a key logger and I told him no other accounts were hacked. Next day same thing password changed
    and tried using the email this time and it was incorrect meaning the RK somewhere else was being used, contacted Michael straight away and he
    responded "its your fault you didn't change the information", but how could I it was cancelled when it was hacked the first time, then "sorry its not our
    problem the recovery key is still the same as what we gave you" later that day whoever else had the recovery key decided to rook it and it became a
    recovery key war until I gave up.

    Happened again with a 303 ek, "Rocket Fuel",(totally deleted) I should have learn't the first time.

    Character Information
    Name: Toton Kazgar
    Sex: male
    Vocation: Sorcerer
    Level: 129
    Achievement Points: 68
    World: Samera
    Residence: Thais
    Last login: Oct 22 2013, 07:10:34 CEST
    Comment: I will be back...
    Account Status: Free Account

    I just don't deal with them because not all the accounts are in their name and the lack of help/service I got for using their "company".


    Just a warning to everyone else too, no trade is EVER 100% safe.
    Looking for a sponser, 450+ EK, 360+ RP and alot more characters, just inbox me!

  10. #10
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    I have never thought of their service to be safe. Always there account prices were sky high, numerous people always said that customer service is horrible, and when a account gets hacked they dont help at all just like debugerror said. Im not just picking their service to bash on but for some years ive always came across more and more people have problems with their service and ive seen also before that Michael never helps with the problem..if you want my honest opinion they should be banned from this forums if they dont fix this problem this time...

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